Supported Living Service Manager (HR-20010)

Main Duties and Responsibilities:

To function as a Care Coordinator for named clients and to assist in ensuring individuals' needs are addressed

proactively through sound care planning, including meeting clinical needs.

Lead the care team to ensure that residents' physical, emotional and social needs are identified and met through assessment and care planning.

To assist the Area Manager by leading the care team in achieving and, where possible, exceeding care standards determined by CQC, Local Authority Contract Monitoring.

To encourage effective working relationships within the houses and with the multi-disciplinary team approach to promote a high-quality service.

Maintain close working relationships with professional partners to achieve successful clinical care outcomes and achievement of management performance objectives.

To promote a therapeutic environment in line with the principles of ordinary living.

To assist in the management of a defined staff team, including the supervision of staff, including the leading of shifts on a day-to-day basis.

Lead, manage and develop the work of the staff team, under the supervision of the Registered Manager, by setting objectives and supervising staff. Carry out appraisals and ensure development needs are met through appropriate training and staff development programmes.

Assess all aspects of Client care needs and provide health supervision and direct care when required.

Ensure that records relating to residents are understood and acted upon by all staff and that they are reviewed regularly.

Quality Monitoring:

• Utilise the Quality Monitoring Tools for any Care and Safeguarding of Adults' concerns to ensure issues are identified and effectively addressed.
• Work with the Registered Manager to review and effectively manage the delivery of care standards and achieve any regulatory improvement or action plan requirements within the specified time scales.
• Provide and complete the weekly reports to head office advising of remedial action in relation to the quality audits and maintenance of the project.
• Ensure that all Policies and Procedures are followed.

General:

• Take responsibility for running the project and ensuring that the Registered Manager is kept up to date with the project.
• Comply with budgeting of finances in relation to money within the home and the budget of the project.
• Assist the Registered Manager with managing the home's staffing, financial and material resources, and active involvement in staff recruitment and selection.
• Ensure that Equal Opportunity policies regarding both staff and residents are followed and promoted within the home.
• Be available for on-call duties, as required.
• A commitment to be flexible and to embrace change is expected.
• To participate in meetings, training and workshops as required

In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned from time to time.

**Please note, this is a brief explanation of the job description If you require further information please get in touch. HERO Recruitment is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.